We ship domestically within Australia and internationally.
SHIPPING TIMES
Standard shipping parcels are sent via Australia Post or another provider:
- Standard domestic shipping may take 4-8 business days from dispatch
- International shipping parcels may take 15-25 business days from dispatch
Please note that the delivery times specified are approximate and as provided by the shipping provider. We cannot guarantee these delivery times.
Your orders will be dispatched and posted within 7 days of purchase. Once dispatched, shipping time will vary depending on the type of shipping selected.
SHIPPING FEES
- Flat Rate Australia Wide: $19.99 (Orders under $150 AUD)
- Free Shipping Australia Wide: Orders over $150 AUD
- International Shipping Flat Rate: $69.99
International shipments will sometimes require additional tax or duties. Any Customs duties or taxes that may apply when your order arrives in your country are the customer’s responsibility. We will help you out with customs declarations where we can, but ultimately, each governing country has their own rules which we are not able to absorb.
DELIVERY
The Shipping Provider may require a signature. If you request a parcel be left unattended, you acknowledge that you do so at your own risk. Once a parcel has been delivered to your nominated address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi storey building) and the name of the company as the shipping provider will return to sender if you do not make these details clear.
We can redeliver parcels where the address is incomplete, or has been incorrectly provided, however this will incur a delivery charge for standard registered post or for express post.
DIGITAL PRODUCTS
After purchasing a digital product you receive the product within 24hrs through an automated email download delivered to the email address you provided at checkout.
You will have lifetime access to the materials so long as the product(s) is/are available.
All purchases of digital products are final. No refunds of any fees or other amounts paid are available.
