In order to initiate a return, we ask that you provide all relevant information below via https://plantforged.com/contact within 7 days of receiving your item, including:

• Your name and email address
• Your order number and the item/s purchased
• The reason for your refund request
• Photos of the item/s, if applicable

We cannot accept returns or exchanges more than 30 days after the date of purchase. Please note that we do not refund any postage fees for all returns. The sale of any discounted products is final unless the item is proven to be damaged or faulty.

DAMAGED OF FAULTY PRODUCTS

We take great care to pack your products securely to prevent damage during transit.

If your items arrive damaged or faulty, please contact us within 7 days of receiving them. Include a brief description and a photo of the damaged item to help us resolve the issue quickly.

For faulty or damaged products, we will arrange either a replacement or a credit note within 14 days of your request. Please note that replacement timeframes are subject to stock availability.

When contacting us, let us know if you prefer a replacement item or a credit note.

Important: Products like lifting belts and lifting straps are subject to normal wear and tear from hard training. This may include weakened edges, stitching, or minor paint chips. If you believe the issue is a structural fault rather than regular wear and tear, please get in touch. However, we cannot provide refunds for damage resulting from standard use.

CHANGE OF MIND / EXCHANGE

Changed your mind? Or need a different sized item? No problem. We will happily accept returns if the item is unused with the original tags and in its original packaging, which must be in its original condition. Change of mind returns and exchanges must be submitted within 7 days of receiving your item.

We cannot accept returns for any food or consumable products such as supplements, snacks or vitamins. We cannot accept returns or issue refunds for personal products that have been opened such as deodorants.

A full list of our ingredients is displayed on our website and packaging. It is recommended that all customers check the listed ingredients carefully prior to purchase or use for any ingredients that may be of concern to them individually.

Plant Forged cannot guarantee that customers will not experience food or skin reactions and cannot be held responsible should any occur. For skin care products, we highly recommend patch testing our products on the inside of your wrist prior to use.

Pack and seal the item/s in their original packaging and post the parcel back to us at the address we provide via registered post (as we cannot be responsible for parcels lost or damaged in transit).

Change of mind returns or exchanges for physical products will only be approved for items that are returned within 30 days of purchase, in their original condition.

Upon receiving the item, we will issue you with a credit note, or we can exchange the item for a product of equal or lesser value. Please note that we do not refund any postage fees for change of mind returns or exchanges.

We are unable to provide an exchange where the incorrect product has been purchased, so please ensure that when you place your order, you have made a careful selection.